The difference between your ecommerce website and that of your competitor doesn't generally come down to the products you offer or the price you set. In some cases, it's as insignificant as user experience. When's the last time you gave this part of your website any consideration?
Best practices for Ecommerce UX:
UX isn't the topic which is discussed often. You'd most likely discuss deals or advertising techniques that specifically sustain income. In any case, the truth is that UX assumes a fundamental part in increasing profitability of your business. When you comprehend this, you'll be somewhat persuaded to adopt best user experience practices such as these:
1. Product Filtering:
The whole preface of online shopping is established in the idea of comfort. Ecommerce website has a broader range of items than physical stores and you never need to leave your couch to finish a purchase. The only issue is that an excessive number of options can be overwhelming, if there's no framework setup for filtering search results.
To address this issue, organizations can empower clients to limit their search results utilizing different attributes.
2. Responsive Design:
Online shopping from a desktop PC is a long way from out of date, yet it's basic that you plan your website with mobile phones in mind. The normal online customer has a desktop PC or laptop, mobile phone, and possibly a tablet. So as to make your site usable on these diverse gadgets, it's essential that you utilize responsive design.
Responsive website design guarantees that your website's UX doesn't change, when a client starts browsing with one gadget then switch a different gadget. Regardless of the screen resolution or operating system, the website’s user experience remains the same. This consistency breeds better results.
3. High Quality Images:
You need to recall that you’re at a disadvantage when it comes to selling physical products online. Though customers can touch and feel items in a store, they're compelled to depend on pictures and portrayals when purchasing online. It can baffle when a website just offers low-quality pictures.
In the event that you need to upgrade UX on product pages, show signs of improvement with your visuals. Utilize more angels. Go for higher resolution. Execute video. There are a lot of approaches to enhance this area, so ensure you don't disregard this exceptionally critical part of UX.
4. Optimize Shopping Cart:
A shopping cart can make or break your ecommerce website. Shopping cart deserting averages 69 percent across the board, which is a demonstration to show how poor most ecommerce sites do at creating a fluid experience at the bottom of the conversion funnel.
In the event that you need to enhance here, you have to make some proactive strides. First off, the shopping cart ought to recollect customers regardless of the possibility that they click away and return. Furthermore, there shouldn't be any hitches. Reduce the quantity of screens a customer must navigate through to finish a transaction. This will altogether lessen shopping cart deserting.
If getting customers to create an account is something you really want, wait until after the transaction has been processed to request registration. Some will and some won't, yet at any rate you don't pass up a major opportunity for purchase along these lines.
Analyzed your website?
Until reading this blog, you might not have acknowledged exactly how out of whack your priorities have been over the last few months. The good news is that you can absolutely upgrade your ecommerce site's UX in only a couple short days. Get a course of action together and get the opportunity to work!